We use Royal Mail 1st class and Parcelforce 24 hours.
Orders to the EU and the rest of the world may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Hogben Pottery is not responsible for these charges if they are applied; these are your responsibility as the customer.
We aim to post items within 48 hours. Should items not be in stock we will contact you, as delivery could then take up to 28 days.
You can return any item for a refund within 28 days of receiving your original order.
Before returning any item, we do ask that it is in the same condition as when you first bought it. Please ensure you have taken reasonable care to make certain that it is returned safely and not damaged in transit. Please use original packaging where possible. We recommend you obtain proof of postage. Returning an item is at your own cost.
Our returns address is:
15 East Common